Terms & Conditions
1. General Information
These Terms & Conditions govern the use of the MovXtra website and the services provided under the MovXtra brand. By accessing this website or making a reservation, you agree to be bound by these Terms & Conditions.
MovXtra provides private airport transfers, city-to-city transfers, and chauffeur-driven transportation services. The website serves as an information and reservation request platform.
2. Services Provided
- Airport transfers
- City-to-city transfers
- Private chauffeur services
All services are subject to availability. Vehicle images are representative; an equivalent vehicle within the same category may be provided when necessary.
3. Booking & Reservation
Reservations can be made via WhatsApp, online forms, or email communication. A reservation is considered confirmed only after explicit confirmation by MovXtra.
Customers are responsible for providing accurate pickup details, flight information, passenger count, and contact details.
4. Pricing & Payment
- All prices are fixed and confirmed prior to the service.
- Payment is accepted in cash only, unless otherwise agreed in advance.
- No prepayment or credit card details are required at the time of booking.
5. Cancellation & No-Show Policy
Cancellations are accepted free of charge up to 24 hours before the scheduled pickup time.
A no-show is defined as a confirmed reservation where the passenger does not arrive at the agreed pickup location and time and does not provide prior notice.
- No immediate charge will be applied.
- MovXtra reserves the right to refuse future service requests from the same customer.
- Repeated no-show behavior may result in refusal of service within our booking system.
6. Waiting Time
- Airport pickups include up to 60 minutes of free waiting time after landing.
- Hotel or address pickups include up to 15 minutes of free waiting time.
7. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of the Republic of Türkiye. Any disputes shall be subject to the jurisdiction of the courts of Antalya.