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Frequently Asked Questions

Find answers to the most common questions about private airport transfers in Antalya — pricing, payment, cancellations, and more.

Booking & Payments

Learn how to book, what payment methods we accept, and why no prepayment is required.

Vehicles & Luggage

Details about our vehicle fleet, luggage capacity, and child seat availability.

Changes & Cancellations

How to modify or cancel your booking, and our free-cancellation policy.

We put together answers to the questions travelers ask most often about our private transfer service. If you cannot find what you are looking for, reach out on WhatsApp — our team replies within minutes.

Frequently Asked Questions

What is included in your Antalya airport transfer service?
Every transfer includes door-to-door service, a meet & greet at the arrivals hall, flight tracking, and a professional licensed driver. All taxes, tolls, and parking fees are included in the fixed price — no hidden charges.
Are your Antalya transfer prices fixed?
Yes. Every price is fixed at the time of booking based on your destination and vehicle. The amount you see is the amount you pay — regardless of traffic, detours, or delays.
How do I meet my driver at Antalya Airport?
Your driver meets you in the arrivals hall after baggage claim. Antalya Airport changed its arrivals meeting layout in July 2026, so your confirmation carries the current meeting details and our team is on WhatsApp 24/7 if you need us at the airport. We send driver details and a meeting-point photo via WhatsApp before you land. We meet you at every Antalya Airport terminal, domestic and international. Waiting is free for up to 90 minutes after landing; if the delay is unusual or outside anyone's control, please message or call us.
What happens if my flight is delayed?
We ask for your flight number at booking and check it before pickup. If yours is delayed, we move the pickup time to match and update your driver — no extra charge, no rebooking needed. Waiting is free for up to 90 minutes after landing; if the delay is unusual or outside anyone's control, please message or call us.
How long does an Antalya airport transfer take?
It depends on your destination. Typical times: Lara ~20 min, Belek ~40 min, Kemer ~65 min, Side ~65 min, Alanya ~120 min. Exact durations are shown on each route page.
What types of vehicles do you offer?
We offer four active vehicle classes: Comfort VIP Minivan (up to 6 passengers), Luxury VIP Minivan (up to 4 passengers), VIP Minibus (up to 14 passengers), and Large Minibus (up to 20 passengers). All vehicles are modern, air-conditioned Mercedes models maintained to a high standard.
How many passengers and luggage can your vehicles carry?
Capacity ranges from 4 passengers (Luxury VIP Minivan) to 20 passengers (Large Minibus). Each vehicle has dedicated luggage space sized for the passenger count. If you have oversized items like golf clubs or extra bags, mention it when booking and we will allocate the right vehicle.
Do you provide child seats?
Yes. One child seat is free on request — tell us the child's age when you book. If you need more than one, tell us too: we can't promise it, but we will do our best.
Can I cancel or change my booking?
Yes. Free cancellation is available up to 24 hours before your scheduled pickup. Changes to date, time, or destination can be made via WhatsApp at any time before that window.
Is your service private or shared?
Every MovXtra transfer is 100% private. You will never share a vehicle with other passengers — the vehicle is exclusively for you and your group.
Do you operate 24/7?
Yes. We provide transfers 24 hours a day, 7 days a week — including early-morning departures and late-night arrivals. Your driver is always there when your flight lands.
How do I book my transfer?
Enter your pickup and drop-off locations on our website to see available vehicles and your fixed price instantly. You can also book directly via WhatsApp — our team confirms within minutes.
Which areas do you serve?
We cover all major destinations from Antalya Airport: Lara, Belek, Kemer, Side, Alanya, Kas, Kalkan, Olympos, and many more. Check the routes page for the full list with fixed prices.
Is there any extra charge for tolls or parking?
No. All tolls, parking fees, and airport charges are included in the fixed price. The amount you see at booking is the amount you pay — nothing more.
Why should I choose MovXtra?
MovXtra is a TURSAB-licensed transfer operator with flight tracking, fixed pricing with no prepayment, free cancellation up to 24 hours, and 24/7 WhatsApp support from an Antalya-based team. You pay your driver on arrival — no credit card required to book.
How long will the driver wait for free?
Waiting is free for up to 90 minutes after landing; if the delay is unusual or outside anyone's control, please message or call us.
Which currencies can I pay in? Can I pay by card?
Pay the driver in cash on arrival — euros, or the equivalent in Turkish lira, US dollars or British pounds. Cards are not accepted.
Which terminal will I be met at?
We meet you at every Antalya Airport terminal, domestic and international. Your driver meets you in the arrivals hall after baggage claim.

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